FAQ

  • Yes! We offer plenty of free, worry-free parking right outside our location, making your visit as convenient and stress-free as possible.

  • Some services require a consultation, while others can be booked directly. If you're unsure which service is right for you, schedule a consultation and we'll create a personalized treatment plan.

  • Your first visit includes a discussion of your goals, medical history, and treatment options. We believe in education, transparency, and creating a plan that aligns with your desired outcome.

  • We take an individualized approach. During your consultation, we'll assess your concerns and recommend treatments that best support your goals.

  • In many cases, yes. We can discuss combination treatments during your consultation to maximize results and convenience.

  • Please let us know before your appointment. Certain treatments may not be recommended during pregnancy or breastfeeding, and we'll help determine what's appropriate for you.

  • We understand that things come up, and we appreciate you keeping us informed if your plans change. To ensure fairness to all clients and respect our providers’ time, appointments canceled with less than 24 hours’ notice or missed without notice will result in the forfeiture of your booking deposit. This policy helps compensate our providers for their reserved time and the difficulty of filling last-minute openings.

    Thank you for your understanding and for helping us care for our team and our clients!

Our Membership

  • The Maven Haus membership includes monthly banked credit that may be applied toward eligible Maven Haus services. That’s right, all your membership fees go directly towards your treatments.

    That’s free money when you come in for your appointment - Girl math!

  • Yes. Banked credit rolls over month-to-month as long as your membership remains active.

  • Banked credit does not expire while your membership is active. Upon cancellation, remaining credit must be used within 90 days.

  • Banked credit may be applied toward most Maven Haus aesthetic and wellness services and eligible retail. Credits may not be used toward services provided by independent professionals within the collective.

  • Yes. All memberships require a minimum 6-month commitment before converting to month-to-month.

  • Memberships may be canceled after the initial term with written notice. The current month’s fee is non-refundable and credits in account must be used within 90 days. Banked credits in account are not refundable for cash value.

  • No. The memberships banked credit, and discounts are non-transferable.

    You can however, use your banked credit to purchase a gift card for someone else.