Privacy Policy

Effective Date: April 16, 2026

Maven Haus, Inc. ("Maven Haus," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at themavenhaus.com, contact us, or receive services at our location. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Book an appointment or consultation

  • Submit a contact form or email us

  • Sign up for our membership or mailing list

  • Purchase products or services

  • Communicate with us via phone, email, or social media

This information may include your name, email address, phone number, mailing address, payment information, health history relevant to your treatments, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we and our third-party partners may automatically collect certain information about your device and browsing behavior, including:

  • IP address and browser type

  • Pages visited and time spent on our site

  • Referring URLs and search terms

  • Device identifiers and operating system

  • Cookie data and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and manage your appointments and treatments

  • To communicate with you about your care, bookings, and inquiries

  • To process payments and manage memberships

  • To send you promotional offers, newsletters, and updates (with your consent)

  • To improve our website, services, and overall client experience

  • To comply with applicable laws and medical regulations

  • To deliver targeted advertising through third-party ad platforms (see Section 4)

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. Cookies are small data files placed on your device that help us remember your preferences and understand how you use our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

4. Advertising and Third-Party Partners

Maven Haus runs advertisements on third-party platforms, including but not limited to Meta (Facebook and Instagram) and Google. As part of these advertising efforts, we may share limited data — such as email addresses or device identifiers — with these platforms to serve targeted ads to existing and prospective clients. This is commonly known as "custom audience" or "remarketing" advertising.

These platforms may use cookies, pixels, and other tracking technologies on our website to measure ad performance and deliver relevant advertisements to you across the web. Their use of your data is governed by their own privacy policies:

You may opt out of interest-based advertising by visiting the Digital Advertising Alliance opt-out page at https://optout.aboutads.info or by adjusting your settings within each platform.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: With trusted vendors who assist us in operating our website, processing payments, or delivering services (e.g., booking platforms, email providers). These parties are contractually obligated to protect your information.

  • Medical Oversight: With our Medical Director, Dr. Sundar Natarajan, MD, as required for clinical oversight and compliance.

  • Legal Compliance: When required by law, subpoena, or other legal process, or to protect the rights and safety of Maven Haus, our clients, or the public.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Medical records are retained in accordance with California state law.

7. Your Privacy Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect, use, disclose, or sell

  • Request deletion of your personal information

  • Opt out of the sale of your personal information (we do not sell personal information)

  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in Section 10 below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Maven Haus, Inc.

91 Cernon St. Suite B

Vacaville, CA 95688

Phone: 707-940-9590

Email: Hello@themavenhaus.com

Website: themavenhaus.com

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Maven Haus, Inc. | Vacaville, CA | themavenhaus.com

Medical Director: Dr. Sundar Natarajan, MD